21 Nova Casino
21 Nova has been delighting players for over half a decade now, which has given its management team plenty of time to figure out how to give players the maximum casino experience with the minimum of fuss. Which is exactly what they do, with a top-notch offering that easily holds its own against 21 Nova’s legendary poker, bingo and sports betting sites
Eligibility and Jurisdiction
21 Nova Casino is operated by WHG International Ltd and WHG Trading Ltd, both licenced in Gibraltar. It is left up to individual players to determine whether they are eligible to play from their country of residence or not.
Software and Graphics
You can choose to download or not – and this is one of the easiest downloads we’ve come across with the games appearing very quickly or instantaneously from the lobby and the simplest navigation imaginable. Obviously you get to customise screen layout and sound and the table games look a little better, but more importantly you can flit, in most cases, from game to game really easily.
Games
Unusually, we found there were a few more games on the online version – with the exception of Blackjack, which is only fully represented on the download version. Not that either version is lacking of course: choosing Playtech for games software is a no-brainer for any gaming site, and although you’ll find sites with a greater number of games, you won’t find any dead wood in 21 Nova’s collection.
There’s enough table games – both live and simulated – to keep any casual player happy, but as always with Playtech it’s the multi-line slots that take the top honours, with the latest Marvel games like Incredible Hulk, Fantastic Four and Iron Man 2 knocking every other multi-line slot game from every manufacturer out of the park in terms of both theming and gameplay – and the experience is equally as impressive online as it is via download.
Needless to say all the requisite arcade, scratchcard, Keno and racing games plus some other assorted goodies are here too, and hit the spot every time.
Bonuses and Promotions
The range on offer is about as typical as you’ll find, but the presentation is a lesson to almost every other online casino out there with most of the relevant bonus details explained up front – including the all-important wagering requirement multiple. The welcome bonus is 132% up to £132 with a multiple of 25 (although the multiple is higher for some games like Blackjack and Roulette). This means that a deposit of £100 will attract a bonus of £132, and you’ll need to wager £5800 on the selected games (mainly slots) before you can withdraw. Your second deposit pays a bonus of 60% up to £500 with a typical wagering requirement multiple of 18 (again, subject to type of game played), and there’s comp points based on VIP rankings along with 10-15% bonuses for certain types of payment methods.
Payment Methods
There’s an amazing 45 different ways to deposit. Withdrawals are subject to a 5 day pending and processing period, after which speed of payment varies from up to 7 working days via credit card to 1 day through e-wallet providers.
Customer Support
24 hour support is available via email ([email protected]), freefone (0800 1203 500), instant chat and even by fax (0800 520 0684)
Any gaming website – particularly one that knows the value of putting top-notch multi-line slots in its armoury – can operate in absolute confidence when they’re an established Playtech licencee, and 21 Nova is one of the best examples around. A fully-warranted belief in their game catalogue shines through in their no-nonsense approach to site design, and it’s all backed up with excellent customer service. The perfect site for anyone wanting an escape to Vegas without the airfare…